IT Support Senior Technician
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#BT49270 Type: Full time
About Baker Tilly
Baker Tilly South East Europe is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the Top 10 largest networks of the sector.
Career Opportunity
We seek to recruit an enthusiastic, highly motivated, and hard-working individual for the position of IT Support Senior Technician in our Nicosia or Limassol office.
Key Responsibilities
Lead the IT Support Team to manage user enquiries
Manage Active Directory, Group Policies, Office 365 to support user requirements
Manage on a basic level network and email firewalls and other networking devices
Provide support to users in a timely and effective manner with issues in the implementation, support and maintenance of the IT and Network infrastructures of the firm
Manage the system backups, upgrades, and verification checks
Comply with Information security and data protection directions and guidelines.
Provide support in the development of websites/portals (e.g., corporate websites and internal communication platforms)
Submit suggestions for relevant improvements to the Departmental Head
Undertake any other duties and responsibilities, as assigned by management
Requirements
Bachelor’s degree in Computer Science or related field
At least 4 years of relevant experience of managing IT support team
Knowledge of ISO 27001 Guidelines will be considered an advantage
Professional Certificates (e.g. Cisco and Microsoft) will be considered an advantage
Excellent verbal and written communication skills in both Greek and English
Analytical thinking skills
Problem solving and troubleshooting skills
Attention to detail
Maintaining a positive and friendly approach
Ability to work in Nicosia office at least once per week
Benefits
Learning & Development activities
Flexibility in start and end time
Flexible working arrangements for working mothers
Friday afternoon off
Increasing number of annual leave days based on experience at the firm
Unlimited progression opportunities on a structured career path
Application Process
If you are interested in joining our firm, please submit your interest by completing our online application here.
Kindly note that only successful candidates will be contacted.
Baker Tilly is an equal opportunities employer