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IT Support Senior Technician

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#BT49270
Type: Full time

About Baker Tilly

Baker Tilly South East Europe is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the Top 10 largest networks of the sector.

Career Opportunity

We seek to recruit an enthusiastic, highly motivated, and hard-working individual for the position of IT Support Senior Technician in our Nicosia or Limassol office.

Key Responsibilities

  • Lead the IT Support Team to manage user enquiries

  • Manage Active Directory, Group Policies, Office 365 to support user requirements

  • Manage on a basic level network and email firewalls and other networking devices

  • Provide support to users in a timely and effective manner with issues in the implementation, support and maintenance of the IT and Network infrastructures of the firm

  • Manage the system backups, upgrades, and verification checks

  • Comply with Information security and data protection directions and guidelines.

  • Provide support in the development of websites/portals (e.g., corporate websites and internal communication platforms)

  • Submit suggestions for relevant improvements to the Departmental Head

  • Undertake any other duties and responsibilities, as assigned by management

Requirements

  • Bachelor’s degree in Computer Science or related field

  • At least 4 years of relevant experience of managing IT support team

  • Knowledge of ISO 27001 Guidelines will be considered an advantage

  • Professional Certificates (e.g. Cisco and Microsoft) will be considered an advantage

  • Excellent verbal and written communication skills in both Greek and English

  • Analytical thinking skills

  • Problem solving and troubleshooting skills

  • Attention to detail

  • Maintaining a positive and friendly approach

  • Ability to work in Nicosia office at least once per week

Benefits

  • Learning & Development activities

  • Flexibility in start and end time

  • Flexible working arrangements for working mothers

  • Friday afternoon off

  • Increasing number of annual leave days based on experience at the firm

  • Unlimited progression opportunities on a structured career path

Application Process

If you are interested in joining our firm, please submit your interest by completing our online application here.

Kindly note that only successful candidates will be contacted.

Baker Tilly is an equal opportunities employer

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