On behalf of our client, EY People Advisory Services (PAS) is currently seeking to recruit:

Front Office Manager, Ayia Napa

Responsibilities

• Ensure that the Front Office department perform successfully to the maximum efficiency in accordance with the agreed standards of operation of the hotel
• Monitor and supervise the operation of the Reservations Department and ensure maximum room occupancies
• Establish and maintain high levels of service and guest satisfaction
• Motivate and encourage the team to ensure high standards during the whole time of a customer’s stay
• Collaborate with external parties i.e. Tour Operators, Travel Agents
• Perform Duty Management shifts
• Manage multiple tasks with differing priorities simultaneously

Requirements

• University Degree or Diploma in Hotel Management or a relevant field
• At least 3 years’ experience in positions with similar responsibilities
• Ability to work effectively both autonomously but also as part of a team
• Excellent communication and negotiation skills
• Strong organisational interpersonal and coordination skills
• Pleasant personality and strong commercial awareness
• Understanding of all hotel management best practices and relevant laws and guidelines
• Proficient knowledge of MS Office and knowledge of ERP and CRM software
• Excellent knowledge of the Greek and English languages
• Knowledge of Russian or German language will be considered as an advantage

Benefits:
The successful candidates will be offered a competitive remuneration package and benefits, along with a promising career and personal development opportunities.

Applications:

• Applicants should forward a detailed CV to clientjobs@cy.ey.com by 21/2/2023
• Applicants should enter in the subject of their email, the title of the position they are applying for
• Job applications are thoroughly screened, and only successful candidates will be contacted
• Please note that all applications will be treated in strict confidence, ensuring GDPR compliance