CareerFinders, on behalf of our client, a rapidly expanding company offering single wallet white label Casino & Sports solutions via Mobile, Tablet and PC to clients across the world, we are seeking to recruit a Portuguese-Speaking Customer Support Representative to join their growing team based in Limassol. The successful applicant will ideally hold previous, demonstrable experience in a Customer Support position, speak excellent, fluent English as well as a native level of Portuguese and be available to work on rotational shit patterns that include 10:00pm to 06:00am.

Key Duties/Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail and phone.
• Answering client’s requests.
• Promoting products and services to clients.
• Optimize customers’ satisfaction.
• Interacting with other departments as necessary to meet client’s needs.
• Maintaining professionalism at all instances.

Key Skills/Experience:

• Able to work from 10:00pm to 06:00am.
• Previous experience in a similar position is highly desirable.
• Excellent communication and client service skills.
• A native level of Portuguese.
• Excellent command of the English language.
• Computer literate and proficient user of Excel.
• Attention to detail and quality of work.
• Ability to work freely in Cyprus (EU Status).

Key Benefits:

• Medical Insurance.
• Complimentary lunch at work.
• Team building activities.
• Supportive and positive working environment.
• Personal and career development opportunities.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting the reference number CAR6404. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.