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Client Specialists (German Speaking)

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#AL47488
Type: Full time

VPR Safe Financial Group Ltd, owner of Alvexo, is currently looking for German Speaking Client Specialists. In our company we provide you with the necessary conditions to develop your career further. Our mission is to maintain the unique work environment to inspire you and motivate you to reach your professional aspirations.

The main responsibilities of the position include:

  • Assist clients with account opening procedure and deposit
  • Identify the potential clients’ needs/issues and present the Company’s products and services
  • Collaborating with internal departments to facilitate client need fulfillment
  • Address clients’ queries and concerns in an efficient, timely and accurate manner and provide tailor-made solutions
  • Provide technical support to clients in relation to the platform, website and account opening procedure
  • Keeping accurate and organised records pertaining to the clients KYC
  • Provide educational information to potential clients with respect to the financial markets. This will involve inter alia understanding the market, tools and jargon commonly used in the market

 Key requirements:

  • Excellent knowledge of German and English Languages, written and verbal is a must
  • Basic understanding of policies, protocols and guidelines of the Financial Regulator
  • Ability to work under pressure and reach personal targets
  • Previous sales experience within the financial sector will be considered an advantage
  • Excellent listening, negotiation and presentation abilities
  • University /College or other degree in Business Administration, Communications, Sales or relevant field will be considered as an advantage
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail
  • Adaptability and strong problem-solving skills
  • Ability to build rapport and collaborate with others within the company and externally

What we offer:

  • Attractive remuneration package based on qualification and experience
  • 13th Salary
  • Free breakfast

Please send us your CV at careers@alvexo.eu (quoting the title in the subject line).

All applications are maintained in strict confidence.

Due to high volume of CVs received, only successful applicants will be contacted.

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