VPR Safe Financial Group Ltd, owner of Alvexo, is currently looking for Retention Officers (German Speaking). In our company we provide you with the necessary conditions to develop your career further. Our mission is to maintain the unique work environment to inspire you and motivate you to reach your professional aspirations.

The main responsibilities of the position include:

• Building and maintaining relationships with new and existing clients
• Ensuring customer satisfaction through professional communication
• Assisting clients with queries
• Promoting the company’s products and services in an effective manner
• Regularly reporting to the Management
• Maintaining and updating the CRM
• Achieving key performance indicators (KPIs)

Key requirements:

• Excellent Knowledge of the German and English languages, written and verbal is a must
• University /College or other Degree in a relevant field
• Previous experience in Retention in a regulated financial services company is considered an advantage
• Excellent communication skills – verbal and written
• Ability to work as a part of a team as well as independently
• Ambitious, persuasive and highly self-motivated 

What we offer:

• Attractive remuneration package based on qualification and experience
• 13th Salary
• Free breakfast

Please send us your CV at careers@alvexo.eu (quoting the title in the subject line).

All applications are maintained in strict confidence.

Due to high volume of CVs received, only successful applicants will be contacted.