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Portuguese-Speaking Customer Experience Officers – Cyprus, Greece or Remote

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Type: Full time / Remote

Reference Number: GR_CCOPT1021

The role:

We are looking for passionate and self-motivated professionals to join our Customer Care team.


The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email, and telephone
  • Perform personal clients analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high-level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving set targets


Main requirements:

  • Degree in a business-related field
  • Client-handling experience in the financial services sector is a great advantage
  • Native Portuguese speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities



Type of employment: Full time

Location: Cyprus, Greece, or remote

Please visit our website to submit your online application for this position.


All applications will be treated with strict confidentiality!


 [SC1]Suggestion: replace 'Care' with 'Experience' to remain consistent with the department name.

 [AS2]No performance-related reward for this position?

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