Reference Number: GR_CCOPT1021

The role:

We are looking for passionate and self-motivated professionals to join our Customer Care team.

The main responsibilities of the position include:

• Deal with clients’ inquiries via live chat, email, and telephone
• Perform personal clients analysis and take actions as required
• Handle client inquiries appropriately and ensure that high-level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving set targets

Main requirements:

• Degree in a business-related field
• Client-handling experience in the financial services sector is a great advantage
• Native Portuguese speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy

Benefit from:

• Attractive remuneration package
• Private health insurance
• Food allowance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Type of employment: Full time

Location: Cyprus, Greece, or remote

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!

 [SC1]Suggestion: replace 'Care' with 'Experience' to remain consistent with the department name.

 [AS2]No performance-related reward for this position?