Parimatch Tech is an award-winning employer, who develops technology and marketing solutions for the Gaming and Entertainment industry. Parimatch Tech runs educational and entertainment projects internally, implementing innovative approaches to creating a comfortable working environment. If our values resonate with yours and you'd like to join the awarded No1 company in the Cyprus’ Best Workplaces™ 2022 and one of the "Europe's Best Workplaces ™ 2021", we are looking for a Customer Support Officer for our offices based in Nicosia.
 

Main Responsibilities:

• Effectively handle new and existing client base and customer support via chat, email and phone.
• Resolve any issues by clarifying the customer’s complaints and ensure Customer Satisfaction.
• Excellent customer service and complaints handling experience.
• Communicate effectively with clients in Greek, English and/or Russian 

Qualifications:

• Fluency in Greek and English. Knowledge of the Russian language is an advantage
• Bachelor Degree in Business Administration/ Marketing/ Communications/ Sport Management/ Gambling Management or similar field
• Excellent communication and customer support skills.
• Team-player, able to work under pressure, creativity, innovation and problem solving skills is a must.
• Ability to work on shifts including weekends and bank holidays

Package Offered by Parimatch Tech:

• Attractive remuneration package
• Yearly Salary Increases twice per year
• Bonus twice per year
• Yearly Training Budget
• Unique opportunity for career and self-development
• 21 days annual leave
• Medical insurance from the first day
• Complimentary lunch
• Monthly Corporate Events
• Yearly Family Events
• Exclusive Discount Scheme
• ACCA compensation
• CySec compensation
• Benefits Cafeteria - Yearly budget is available to be utilised on multiple services
• PM Tech Talent Academy - Assistance in job career counselling for partners
• Discounted Kindergarten Fees 
• Flexible Working Hours

Parimatch Tech is an equal opportunities employer.

Please follow link to apply: https://app.jobvite.com/j?aj=oblElfwf&s=carierista