David Kennedy Recruitment is working with a leading financial services company who are looking to recruit French or Arabic speaking Back Office Officer for their Limassol office. 

Position: Back Office Officer

Location: Limassol, Cyprus

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Communicate with the clients, regarding their queries, using various channels (email, phone & chat)
• Enusre professional service and highest level of customer satisfaction
• Perform (KYC) procedures to all potential and existing clients, in line with company's & regulatory requirements
• Oversee daily execution of tasks related to client deposits, client withdrawals, account opening/maintenance and closures
• Authorize client withdrawals based on the company’s thresholds
• Report any suspcious activities spotted to the immediate supervisor
• Resolve any internal and external queries in a professional manner
• Maintain all the neccessary back office administration and assist in preparing regulatory reports
• Closely collaborate with other deparments (sales, compliance, etc.)
• In addition to the above duties, the employee may be assigned ad-hoc tasks. 

REQUIREMENTS:

• Native/fluent in French or Arabic, both oral and written 
• Fluent in English
• Minimum 3 years of experience in back office roles in FX industry 
• Computer literate with sound knowledge of Microsoft Office suite
• Bachelor’s Degree in Business administration or related field will be considered as an advantage
• Ability to multi-task, prioritize, and manage time effectively. 

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential. 

If you are interested in this role, please apply on following link: https://davidkennedyrecruitment.teamtailor.com/jobs/1959433-back-office-officer-english