Back Office Officer (French or Arabic speaking)
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#DK42634 Type: Full time
David Kennedy Recruitment is working with a leading financial services company who are looking to recruit French or Arabic speaking Back Office Officer for their Limassol office.
Position: Back Office Officer
Location: Limassol, Cyprus
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Communicate with the clients, regarding their queries, using various channels (email, phone & chat)
- Enusre professional service and highest level of customer satisfaction
- Perform (KYC) procedures to all potential and existing clients, in line with company's & regulatory requirements
- Oversee daily execution of tasks related to client deposits, client withdrawals, account opening/maintenance and closures
- Authorize client withdrawals based on the company’s thresholds
- Report any suspcious activities spotted to the immediate supervisor
- Resolve any internal and external queries in a professional manner
- Maintain all the neccessary back office administration and assist in preparing regulatory reports
- Closely collaborate with other deparments (sales, compliance, etc.)
- In addition to the above duties, the employee may be assigned ad-hoc tasks.
- Native/fluent in French or Arabic, both oral and written
- Fluent in English
- Minimum 3 years of experience in back office roles in FX industry
- Computer literate with sound knowledge of Microsoft Office suite
- Bachelor’s Degree in Business administration or related field will be considered as an advantage
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
If you are interested in this role, please apply on following link: https://davidkennedyrecruitment.teamtailor.com/jobs/1959433-back-office-officer-english