CareerFinders, on behalf of our client, an expanding provider of cutting-edge Cyber Security Solutions, with offices in Nicosia, we are seeking to recruit a Network Engineer to join their expanding team. The successful applicant should hold a relevant academic background relating to Information Technology and/or Information Security and possess approximately 3+ years of relevant professional experience ideally within Network Security. You will be responsible for providing high level technical support to clients both remotely as well as onsite. 

Key Duties/Responsibilities: 

• Provide superior support and services to clients remotely and/or onsite.
• Handle escalated and complex technical issues from customers.
• Implementing security solutions: Firewalls, Cloud security solutions, Endpoint, Backup solution, Multi Factor authentication, Remote Management, DLP.
• Designing and proposing to clients the required actions for higher security level.
• Handling support requests through phone or ticket.
• Escalating bugs and unresolved problems to vendor.
• Provide training to customers regarding the solutions provided by the company.
• Document and analyze security incidents and provide remediations instructions and further enhancements that might be needed.

Key Skills/Experience: 

• Bachelor degree computer science with specialization in Network or Security.
• 3+ years of experience with products related to security. Experience should include network security providing support for any of the following: VPN, Anti Virus, HTTP, WiFi, SMTP, IPS.
• Experienced in a technical support role for medium to enterprise level customers.
• Extensive working knowledge of TCP/IP protocol suites and advanced routing protocols.
• Comprehensive understanding of network security.
• Comprehensive understanding of virtualization platforms.
• Excellent understanding of Linux/ Unix, Microsoft applications, Active Directory/LDAP and protocols like SMTP, HTTP, FTP, SIP, TLS/SSL, IPSEC.
• Advanced network troubleshooting experience.
• Outstanding verbal and written communication skills.
• Strong interpersonal skills.
• Industry certificates: CCNA, MCSA, CCNP and CISSP would be highly advantageous. 

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR5697. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.