AKTI BEACH HOTEL & VILLAGE RESORT, is seeking to recruit a HOUSEKEEPER / FLOOR SUPERVISOR to join our team.

Main Duties and Responsibilities

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and meeting rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulations.
• Lead, direct and administer all housekeeping operations to include, but not limited to, of systems use and management, purchasing and inventory control, department management, policy and procedure implementation and enforcement.
• Recruit interview and train team members.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting coaching and evaluations.
• Ensure exceptional customer service by responding to requests and complaints in a timely manner.
• Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
• Ensure that proper image is being maintained by staff members with respect to the Hotel’s grooming, uniform and personal hygiene standards.
• Establish and maintain close working relationships with all departments of the hotel to ensure maximum co-operation, productivity and morale.
• Manage all administrational duties as specified by the Hotel, including the preparation of weekly timetables and schedules.

Candidate Requirements 

• At least 2 years’ experience in the same position. 
• Management skills and critical thinking.
• Computer literate (Microsoft office applications, social media)
• Excellent knowledge of English & Greek Language. 
• Any other language to be considered an advantage
• Excellent organisational and time management skills with the ability to prioritize work load.
• Ability to organize a multicultural team. 
• Strong interpersonal skills.
• Passionate in delivering exceptional levels of guest service.
• Eligible to work freely in the EU.

If you are interested in the above position, please send us your CV to the following email address with reference to the position you are applying for: administration@aktivillage.com