Tech4S Group is a fast growing and innovative service provider established in Limassol with international exposure. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.

Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire a Junior Risk & eCommerce Analyst to handle verifications and risk mitigation.

Responsibilities:

•           Review accounts registrations and activities (financial and non-financial).

•           Perform checks on established customers and request the relevant KYC documents based on determined customer risk level and internal procedures.

•           Monitor activities across all channels to identify, assess and mitigate fraudulent behaviour and advertisement abuse. Act according to internal procedures with regards to transactions acceptance and account restrictions.

•           Review, validate or deny transactions requests in a timely manner, via different payment methods offered, while following up any payment-related issues.

•           Proactively and reactively conduct analysis to link unidentified transactions and accounts to known fraudulent activity.

•           Assist in Sharing fraud trends to improve team knowledge and understanding of ongoing damaging patterns.

•           Follow-up on payment-related issues, customer queries or potential fraud related escalation from Customer Service team and other departments in a professional and timely manner.

•           Assist in Registering, analysing and helping with representment of transaction disputes.

•           Identify signs of risky activities and report them to the Risk and eCommerce Team according to the department policies and procedures.

•           Remain updated with active advertisement campaigns and their vulnerabilities in order to prevent business losses.

•           Provide daily, weekly and monthly risk assessment reports upon Management request.

•           According to internal policies, perform risk assessment and profile accounts to identify those that may require CDD and EDD.

•           Reporting of urgent matters such as downtime and multi-user problems to third parties, line manager and Head of Department.

•           Requesting assistance when unable to solve an issue and escalating where necessary.

•           Always maintain internal and external communication at professional and high standards.

•           Perform the assigned daily tasks to meet personal goals and set KPI requirements.

•           Provide training on mastered subjects to the team members when requested.

•           Any other ad-hoc tasks.

Requirements:

•           Proven experience in a similar role

•           Experience in Payment Providers will be considered as advantage

•           Proficiency with Microsoft Office applications, particularly Excel.

•           Meticulous, takes initiative and possesses good analytical skills.

•           Organised, efficient and looking to succeed within a results-driven team.

•           Attention to details, inquisitive nature and confident in the decision making.

•           Ability to work with minimal supervision.

•           Ability to motivate oneself in challenging conditions.

•           Demonstrated willingness to constantly improve.

•           Flexibility to work changing shift patterns, including evenings and weekends.

Benefits:

•           Breakfast items daily

•           Free Lunch 3 times/week

•           Work from Home plan

•           Group Medical Plan

•           Flexible Working Hours

•           Personal Development allowance

•           Free Transportation

•           Friday Drinks

•           Quarterly Group events

•           Referral Bonus Scheme

•           Relocation allowance to Cyprus

•           Annual Bonus based on Performance

Use the link below to apply:

https://t4sltd.bamboohr.com/jobs/view.php?id=58

All applications are maintained in strict confidence.

Due to high volume of CV received only successful candidates will be contacted.