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Account & Operations Officer

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#SL32842
Type: Full time

Job Type: Full-Time - Permanent (37.5 Hours Per Week)
Salary: Up to €1,500 Per Month Depended on Experience
Experience: 2+ Years
Location: Aglantzia, Nicosia, Cyprus
Company: Outrisk Insurance Agents
Apply: Fill Out This Form

Job Description

We are looking for someone with two years minimum experience as an office administrator, office assistant, or other relevant roles within the insurance industry to join our team in January 2022.

Main Duties

Administrative & Customer Service Functions

  • Handling the administrative duties behind insurance policy renewals, claims processing, new policies, and cover notes
  • Preparing proposals and quotations for both existing and prospective customers
  • Collecting customer information required for new insurance policy applications
  • Corresponding with both customers and insurers to inform them of policy status changes, as well as the processing and submitting new information as needed
  • Keeping customers informed and policy records updated and organized
  • Transcribing data to worksheets and computer software and preparing documentation and required reports
  • Tracking active, canceled, and pending policies 
  • Answering phones, filing and organizing mail and paperwork, as well as greeting and assisting customers.
  • Refer customers requests for product information to your line manager
  • Communicating client needs and requests effectively to your line managers
  • Following up with customers and giving them payment reminders regularly as and when requested by your line manager

Person Specification

Qualifications

  • Educated to degree level
  • Minimum two years experience as an office administrator, office assistant, or other relevant roles within the insurance industry. 
  • Excellent reading and writing skills in Greek and English

 

Skills and Experience - Essential

  • Excellent task prioritization and task management skills
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Experience with Google Docs, cloud services, and other technology tools
  • Knowledgeable in technology to communicate via computer, smartphone, or text
  • Highly organized multi-tasker who works well with fast-paced directions and instructions
  • Demonstrates excellent time management and has excellent attention to detail
  • Must have a professional phone manner and customer service skills
  • Self-directed and able to work with minimal supervision
  • Excellent verbal and written communication skills
  • Reference from a similar previous role is desirable but not essential.

Company Perks:

  • Company Laptop
  • Netflix Subscription
  • Spotify Subscription
  • Remote Working Opportunities
  • Flexible Working Hours
  • Birthday Off Work

To apply for this role please fill out the application by following this link 

 

 

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