Advance Career, on behalf of our client, an Online Gaming organization located in Limassol, is seeking to recruit a Risk and Payments Agent;

Responsibilities:

• Monitoring customer accounts to detect fraudulent patterns
• Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss
• Utilization of fraud and payments systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit
• Reviewing and processing all withdrawal requests
• Contributing and ensuring compliance
• Resolving customer queries
• Interacting with other departments as necessary to meet client’s needs
• Maintaining professionalism at all instances

Qualifications:

• Able to work 24/7 shifts on rotation
• Experience preferred but not mandatory
• Excellent command of English language
• Attention to details and quality of work
• European citizenship

Benefits:
An attractive remuneration package will be offered to the successful candidate.