CareerFinders, on behalf of our client, an International Investment Firm with regional offices in Limassol, we are seeking to recruit a Customer Relationship Officer with knowledge of the Portuguese and English languages to join their expanding team. The successful applicant will ideally hold 2+ years of experience in Sales and/or Business Development and possess outstanding client service skills.

Key Duties/Responsibilities:
 

• Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers and other company partners.
• Develop the country, territory or region you have been assigned to including but not limited to converting the leads to clients and acquiring & establishing business relationships with new and existing partners.
• Proactively work to retain and to reactivate clients and partners.
• Negotiate the terms of each partnership based upon the existing rebate structures.
• Assist in monitoring of affiliates and partners on a regular basis to optimize their activities and performance.
• Promote the company’s products and services and keep up to date with the financial markets.
• Assist with incoming queries from all prospects and clients by telephone, email and other communication channels supported by the company.
• Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics.
• Work with the team to ensure the Key Performance Indicators (KPIs) are met.
• Travel to conferences and business meetings where required.

 
Key Skills/Experience:
 

• Native or near native Portuguese is required and fluent English is essential.
• An excellent understanding of CFDs and at least 2 years’ experience in a sales/business development role.
• Client focused with excellent customer service and negotiation skills.
• Excellent communication and written skills.
• Ability to influence and persuade a mutually beneficial outcome for the company and the client.
• Dynamic, self-motivated, competitive and strong desire to succeed.
• Ability to work well independently as well as in a team.

 
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR5157. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.