MPX Services, part of Tech4S Group, is a fast growing and innovative service provider established in Limassol with international exposure. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success. Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire French speakers to assist clients in a daily basis via chat and email.

Job Responsibilities:

• Respond to customers via live chat and emails
• Document and delegate bugs and other issues
• Troubleshoot new issues directly with our customers
• Interact with various departments (VIP, Marketing, and other) to improve customer experience
• Ensure customer satisfaction and provide professional customer support
• Assist with any other ad-hoc projects within the Department

Requirements:

• Native/ Fluent in French Language
• Experience or Understanding of the financial services and/or online sector will be considered as advantage
• Ability to communicate clearly and concise in English
• Good Communication skills
• Ability to communicate clearly
• Showing empathy and understanding
• Patience and attentiveness
• Attention to Detail
• Excellent problem-solving skills

Able to work in shifts (9h00 – 17h30, 12h30 – 21h00, 14h45 – 23h00)

Benefits:

• Breakfast items daily
• Free Lunch 3 times/week
• Medical Insurance
• Personal Development allowance
• Free Transportation
• Friday Drinks
• Quarterly Group events
• Referral Bonus Scheme
• Relocation allowance to Cyprus
• Annual Bonus based on Performance

Use the link to apply https://t4sltd.bamboohr.com/jobs/view.php?id=25

All applications are maintained in strict confidence.

Due to high volume of CV received only successful candidates will be contacted