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Accounts Manager (Merchants)

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#MP24106
Type: Full time

MPX is a fast growing, innovative service provider Company with an International Exposure, established in Limassol.

We are growing and seeking to hire an Accounts Manager to handle all merchant accounts monitoring and risk management.

Job Responsibilities:

  • Build reports on service providers’ transactions; share insights to improve:
    • Transactions cost
    • Unforeseen losses or/and hidden fees mitigation
    • PsP Approval rates
    • Risk and Fraud Mitigation
    • Reconciliation processes
  • Regularly assess the impact of cash flow in operations and communicate with stake holders to optimise processes where necessary.
  • Perform transactions reconciliations between brands back offices, Merchants accounts and invoices or settlement reports.
  • Crosscheck invoices and settlement notifications and in case of discrepancies, follow up with relevant parties.
  • Research and present new payment and risk management solutions to the company according to the current or potential future business needs.
  • Organise and maintain documentation of all ecommerce service providers.
  • Review contracts in details; point out risky clauses and negotiate their amendments.
  • Together with other stakeholders, participate in onboarding / offboarding of ecommerce service providers and ensure contractual obligations are clearly defined and followed by both sides.
  • Log and regularly update all important contract clauses for each service providers.
  • Help drive the overall business and profit margins.
  • Liaise with service providers when required and create and maintain good relationships.
  • Write manuals and train agents in the usage of merchant accounts’ features and functionalities.
  • Regularly initiate security audits and implement security measures in all Merchant accounts.
  • Process Manual withdrawals when needed.
  • Work on; and deliver department’s projects not directly related to the position’s main responsibilities.

 

Requirements:

  • BA in Accounting/finance/maths or/and related field.
  • At least 2-3 years’ experience in the financial sector
  • Solid background in financial and data analysis.
  • Experience in transactions monitoring funds control.
  • Excellent analytical and organisational skills.
  • (fast pace) Change management skills.
  • Excellent knowledge of Excel and/or Data analysis/statistical software.
  • Experience with building and analysing complex reports. 
  • Solid numerical and organizational skills.
  • Proficiency with Microsoft Office applications, particularly Excel.
  • Excellent Numerical and data analytical skills.
  • Self-starter and able to work without direct supervision.
  • Excellent organisational skills.
  • Attention to detail, inquisitive nature and confident in the decision making.
  • Good Knowledge of pricing models.
  • Always looking to exceed expectations even in a fast-growing environment.
  • Good Mentoring and Coaching skills.
  • Fluency in English both verbal and written.

 

Benefits:

  • Breakfast items daily
  • Free Lunch 3 times/week 
  • Work from Home plan
  • Flexible Working Hours
  • Medical Insurance
  • Personal Development allowance
  • Free Transportation
  • Friday Drinks
  • Quarterly Group events
  • Referral Bonus Scheme
  • Relocation allowance to Cyprus
  • Annual Bonus based on Performance

 

Send your CV via email to careers@mpx-services.com (quoting the Job Title in the Subject line).

All applications are maintained in strict confidence.

Due to high volume of CV received only successful candidates will be contacted.

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