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Primetel - Call Center Representative – Remote Work

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#PP23317
Type: Full time

Would you like to take the next step into your career?

PrimeTel , one of the leading Telecommunications Company is Cyprus, is looking for Call Center Representatives to join the Customer Service team.

If you think that you have what it takes and can work remotely, we look forward to hearing from you!

 

What your daily routine will look like:

  • Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely manner.
  • Handle, support and guide customers from start to end by providing a tailored experience. Carry out any other reasonable ad hoc duties in order to support the Customer Service department.
  • Promote and sell the Company’s products and services by phone
  • Generate/follow up on leads and reach sales targets

 

What profile the ideal candidate should have:

  • Previous experience in a Customer Service position will be considered as an advantage
  • Strong communication skills
  • Ability to understand and convey commercial and technical issues through communication with customers
  • Ability to deliver under time pressure
  • Ability to prioritize and manage several activities simultaneously
  • Passion for technology and learning
  • Fluency in Greek and English
  • Computer literate
  • Availability to work evenings and weekends

 

Remote work is necessary until further notice. All you need is:

  • Access to the Internet
  • A dedicated working station with no interruptions

 

What we Offer

  • Attractive remuneration package
  • Provident Fund
  • A friendly and positive working environment
  • Personal and professional development

 

What we provide for your remote work:

  • Laptop
  • Online training and support using various cloud-based peer-to-peer software platforms
  • Online continuous learning education through e-Learning courses

 

To apply, visit the below link and fill the online job application

 https://primetel.com.cy/call-center-representatives

 

All applications will be treated in strictest of confidence.

 

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