TIO Markets is currently looking for Multilingual Conversion Agents to join our Limassol office.

Main duties and responsibilities of the role:

• Generating and developing trading clients from new leads;
• Handle the leads generated and contacting prospective clients to sell the company’s product;
• Maintaining a high volume of client contact via phone, chat, and email;
• Promoting the company’s products and services in an effective and efficient manner;
• Providing proactive and excellent client service at all times;
• Providing clients with ongoing updates on the market;
• Ensuring effective delivery of the service, meeting the company’s standards;
• Assisting new clients to begin trading; ensuring accurate administration of sales and account opening;
• Assisting clients with any platform/financial trading related queries;
• Providing training to clients on the company’s products and trading systems;
• Informing all existing and potential clients of any new products and promotions that the company is offering;
• Meeting daily, weekly and monthly targets set by the company;
• Meeting company’s KPIs;
• Providing ongoing professional guidance to existing and new clients;
• Actively following up on queries and providing feedback to customers ensuring that the clients receive the best level of service;
• Demonstrate the ability to interact and cooperate with colleagues, build trust, communicate effectively, drive execution, focus on the client, solve problems creatively and demonstrate high integrity;
• Adhering to all company’s policies and procedures, ensuring that all relevant compliance obligations are met and are in line with the relevant authority requirements;
• In addition to these duties, the employee may from time to time be required to undertake additional or other duties within his capacity to meet the needs of the employer’s business.

Key Attributes

• No Experience necessary
• Highly competitive nature, with a desire for fast career progression;
• Money-driven, enthusiastic, dynamic, and self-motivated with strong sales skills;
• Self-confidence and hunger for success;
• Customer support-oriented;
• Excellent organizational and time management skills;
• Outstanding communication skills;
• Deliver exceptional results and have the ability to work under pressure in a fast-paced environment;
• Strong negotiation skills and ability to close deals;
• Ability to work independently as well as within a team in a highly professional manner;
• Business fluency in English;
• Required to be fluent in one of the following languages, German, Malay, Spanish, Dutch  

We Offer:

• Active and business environment, with the ability for professional growth
• professional team and a friendly atmosphere
• Attractive remuneration package depending on qualifications and experience
• Participation in employee discount scheme
• Full health care after a six-month probationary period

If interested please send your CV to careers@tiomarkets.com