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German-speaking Call Center Agent

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Type: Full time


  • High school Diploma
  • Computer and typing skills
  • One year of experience working in a call center



  • Listening skills
  • Ability to perform multiple tasks concurrently
  • Ability to manage projects independently and in a team
  • Resourcefulness in analyzing and solving problems
  • Strong organizational skills and keen attention to detail
  • In-depth knowledge of the field and the company
  • Previous call center background
  • Strong negotiating skills
  • Persuasiveness
  • Ability to work with multiple technological platforms and product systems
  • Maturity, the strength of character and considerable professional capability, and personal credibility
  • Customer service orientation



  • Obtains client information by answering telephone calls, verifying information, and assisting the client
  • Concludes payments through telephone by the use of credit cards
  • Informs clients by explaining procedures, answering questions, providing information
  • Maintains communication equipment by reporting problems
  • Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
  • Accomplishes our organization’s mission by completing related results as needed


If you are interested in this position, please forward your cover letter and CV to, quoting the position you are applying for.


Infocredit Group is an equal opportunities employer.

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