Reference Number: CRMSP1020

The position:

We are looking for energetic and self-motivated professionals to join our Client Relations team in Cyprus.

The main responsibilities of the position include:

• Developing and maintaining excellent relationships with prospective and existing clients
• Activating new client leads and following up with potential clients
• Handling client inquiries and ensuring that high level service is provided
• Performing personal clientele analysis and taking actions as required
• Staying abreast of the latest developments, products and marketing promotions that XM launches and the relevant terms and conditions; and communicating them to the clients
• Ensuring compliance with the company’s legal guidelines and compliance procedures 
• Providing suggestions on system enhancements
• Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
• Contributing to the team effort by achieving targeted results
• Cooperating effectively with other departments as necessary

Main requirements:

• Client handling experience in the financial services sector is considered a plus
• Fluent Spanish speakers with excellent spoken and written English skills
• Reliable and a person of integrity
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Strong computer literacy
• Valid work permit required

Benefit from:

• Attractive remuneration package
• Private health insurance
• Corporate pension fund
• Intellectually stimulating working environment
• Continuous personal development and international training opportunities

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!