Our client is a is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London, and they are in the fantastic position to continue their rapid global growth.

They’re currently looking for a motivated and dynamic Japanese Customer Support Representative to join their team in Limassol.

Job Responsibilities

• Dealing directly with clients’ queries over chat system, e-mail and phone
• Answering client’s requests
• Promoting products and services to clients
• Optimize customers’ satisfaction
• Interacting with other departments as necessary to meet client’s needs
• Maintaining professionalism at all instances

Requirements

• Able to work shifts on rotation (10:00 – 19:00 and 03:00 – 12:00 Monday to Sunday)
• Experience preferred but not mandatory
• Fluent in English
• Native Japanese language proficiency
• Attention to details and quality of work
• European citizenship

Remuneration & Benefits:

• Career development
• 21 day’s annual leave
• Group Medical Scheme
• Complimentary lunch
• Team Building Activities