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Technical Support Engineer (IT Solutions Provider) - Limassol

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Type: Full time

Advance Career, on behalf of our client, an IT Solutions Provider company located in Limassol, is seeking to recruit a Technical Support Engineer;


  • Involve in the design, configuration, migration, testing and training of the business software and technology solutions to meet project’s scope, timeline and budget.
  • Design and implement changes in the system that aim to enhance client’s existing business processes and overall performance.
  • Provide support; including researching and resolving functional system problems, unexpected results or process flaws; recommending solutions or alternate methods to meet client’s requirements.
  • Prepare training documentation and educate clients based on the implemented business software and technology solutions as per client’s business processes and requirements.
  • Support the pre-sales activities for new clients or product updates for existing clients by preparing, contributing and participating in sales presentations and proposal preparations.
  • Maintain awareness of current trends with a focus on product and service development as well as the application of business software and technology solutions.
  • Involve in internal projects that aim to enhance internal business processes and overall performance.
  • Perform administrative tasks as per company’s internal policies and procedures.


  • BSc in Information Technology / Computer Science / Software / Electrical or Networking Engineering.
  • 1 – 2 years working experience in SAP technologies / products will be considered an advantage.
  • Experience in database administration; MS SQL (Querying & Scripting), Sybase, HANA.
  • Knowledge of Single Sign On Solution (SSO).
  • Understanding and experience in operating systems; Windows or Linux Administration (SUSE or RedHat).
  • General understanding of storage technologies and networking (inc. troubleshooting skills).
  • General understanding of routine maintenance, recovery, and handling failover of a database.
  • Knowledge of MS Azure or AWS.
  • Knowledge of Oracle.


  • Business writing skills
  • Analytical and Research skills
  • Communication Skills
  • Presentation Skills
  • Project Management Skills
  • Ability to work in teams with good interpersonal skills

An attractive remuneration package will be offered to the successful candidate.

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