Advance Career, on behalf of our client, an IT Solutions Provider company located in Limassol, is seeking to recruit a Technical Support Engineer;

Responsibilities:

• Involve in the design, configuration, migration, testing and training of the business software and technology solutions to meet project’s scope, timeline and budget.
• Design and implement changes in the system that aim to enhance client’s existing business processes and overall performance.
• Provide support; including researching and resolving functional system problems, unexpected results or process flaws; recommending solutions or alternate methods to meet client’s requirements.
• Prepare training documentation and educate clients based on the implemented business software and technology solutions as per client’s business processes and requirements.
• Support the pre-sales activities for new clients or product updates for existing clients by preparing, contributing and participating in sales presentations and proposal preparations.
• Maintain awareness of current trends with a focus on product and service development as well as the application of business software and technology solutions.
• Involve in internal projects that aim to enhance internal business processes and overall performance.
• Perform administrative tasks as per company’s internal policies and procedures.

Qualifications:

• BSc in Information Technology / Computer Science / Software / Electrical or Networking Engineering.
• 1 – 2 years working experience in SAP technologies / products will be considered an advantage.
• Experience in database administration; MS SQL (Querying & Scripting), Sybase, HANA.
• Knowledge of Single Sign On Solution (SSO).
• Understanding and experience in operating systems; Windows or Linux Administration (SUSE or RedHat).
• General understanding of storage technologies and networking (inc. troubleshooting skills).
• General understanding of routine maintenance, recovery, and handling failover of a database.
• Knowledge of MS Azure or AWS.
• Knowledge of Oracle.

Skills:

• Business writing skills
• Analytical and Research skills
• Communication Skills
• Presentation Skills
• Project Management Skills
• Ability to work in teams with good interpersonal skills

Benefits:
An attractive remuneration package will be offered to the successful candidate.