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Customer Care Executive

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#KH19534
Type: Full time

KORANTINA HOMES - Shanghai

Korantina Homes is seeking to recruit a highly motivated and professional individual for the position of Customer Care Executive.

Customer Care department ensures the smooth communication and provides all the necessary professional services and assistance to the customers until the delivery of the property to the customers.

 

Responsibilities:

  • Coordinates all departments so that the delivery of the property is on-time and according to the agreed drawings and specifications.
  • Handles the customer correspondences and replies to any communication requests.
  • Coordinates with all department in order to ensure that customers’ requests are met
  • Liaises with customers regarding changes and requests for their properties
  • Liaises with customers regarding furniture packages and interior upgrades
  • Responsible for arranging all property delivery processes
  • Keeps record for the extra charges in regards to upgrades
  • Ensures that all filing is done and all records are updated in the customer’s files
  • After delivery service to property owners as needed

Necessary Requirements:

  • University degree (if in Architecture, Interior Design or other related fields will be considered an advantage)
  • Excellent English language - both written and oral
  • Knowledge of the Greek language will be considered an advantage
  • Previous experience in related fields is required
  • Strong team player and excellent interpersonal and communication skills
  • Excellent Computer Skills (MS Office)

 

If you are interested in becoming part of our fast growing and dynamic team, please send us your CV at info@korantinahomes.com by the 28th of August.

For more information: +357 26623536

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