Retention Conversion agents (English speaking) - based in Limassol Cyprus
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#IT18747 Type: Full time
Company’s business: Cyprus Investment Firm (CFD trading).
Responsibilities:
- Dealing directly with new and existing clients to promote the company’s financial services and build and maintain relationships.
- Assist clients with queries regarding trading, deposits and withdrawals and help clients to use new or specific features.
- Reactivate old clients.
- Educate clients on how to trade financial assets and how to use the company’s trading platforms.
- NO cold calling. All live leads!
Requirements:
- At least 6 months of experience in telephone Customer Service or Sales in the financial industry is a must.
- Experience in telephone sales with a broad understanding of financial markets and trading, preferably with foreign exchange is an advantage.
- Native/Fluent in verbal and written in English is a must.
- Decisiveness and a strong sense of responsibility with excellent problem-solving skills and a target-oriented mind set is required.
Benefits:
- Salary based on skills and experiences
- Competitive Commissions
- Reasonable working hours
- Annual Leave
No relocation package available.
Please submit your CV to job.cy@forexmart.com
All applications will be treated as strictly confidential