The Client

Christos Patsalides Corporate Management Ltd is a corporate service provider offering administration of local and overseas Companies, secretarial, legal, and banking support services.

We are looking to recruit a First Line Support IT Engineer for its offices in Nicosia.

The Role

The role requires a real team player who has the ability to manage, resolve, prioritize and escalate technical issues at the company to ensure a prompt closure and the smooth and secure IT infrastructure of the company

Duties and Responsibilities

• Act primarily in a 1st line support capacity, resolving issues in person, over the phone.
• Monitor on a daily basis the Company’s Systems and IT infrastructure.
• Maintain a high degree of customer service when responding to support issues.
• Escalate of more complex problems to the relevant external IT provider and take ownership of the support issues and seek closure ensuring all relevant support procedures are followed.
• Install, configure, upgrade, and deploy new and existing software and / or hardware in line with defined procedures.
• Report key support issues and trends identified to the management of the company.
• Monitor and manage daily  all of company’s systems backup and security.

Skills / Qualifications / Experience

• BSc /BA , Degree in Computer Science, engineering, IT Technician or relevant field.
• One of either  CCNA / MCSA certifications is a requirement and a second one will be considered an advantage: 
• Experience in Windows 10 environment
• Thorough knowledge of computer systems and networks (Installing and configuring computer hardware operating systems and applications)
• Good knowledge of internet security and data privacy principles
• One year of experience as IT engineer, technician or relevant position
• At least one (1) year experience with LAN/WAN networks
• Troubleshooting system and network diagnostic and problem solving skills
• Very good communication abilities
• Outstanding organizational and time-management skills

Location

The position is for the Client’s offices in Nicosia

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience

TO APPLY CLICK HERE