Advance Career, on behalf of our client, an Online Gaming organisation, seeks to recruit English / Spanish / German / Finnish / Swedish Customer Experience Managers;

Responsibilities:

• Responsible of making sure that the customers are having a top notch experience by:
• Caring for new customers and make sure they are having a great experience
• Creating individualized campaigns and communicate them to the customers by phone, emails and sms
• Providing help to customers experiencing problems in the payment process
• Going the extra mile to engage customers

Requirements:

• Fluency in one of the following languages: English / Spanish, German, Finnish, Swedish
• Previous experience is not required, as an extensive training package is provided by the company
• Computer literate (Excel, Word, Email)
• Excellent writing and communication skills
• Ability to multitask and self-manage the workload
• Ability to work independently as well as being a team player
• Ability to work shifts
• Positive attitude
• Result oriented

Benefits:
An excellent remuneration package including monthly and yearly bonuses will be offered to the successful cadidate.