Advance Career Ltd, on behalf of our client, a Forex organization, is seeking to recruit Spanish / Portuguese / Swedish / German / Estonian Retention Agents in Limassol;

Responsibilities:

• Regular contact with our existing clients
• Ensure the highest level of Customer Service
• Maintain and update our CRM
• Work with clients to engage in FX opportunities
• Follow up on any client matters
• Relationship management
• Liaising with relevant teams to ensure quality service delivery
• Regularly report to management
• Retain existing clients

Qualifications:

• Demonstrated work experience in Client Retention and Forex Sales
• Fluency in English both verbal and written
• Fluency in any of the following languages: Spanish / Portuguese / Swedish / German / Estonian
• Fluency in any other language will be considered an advantage
• Proficiency in MS Office
• Excellent communications skills
• Strong organizational and time-management skills
• Able to work from 12:00 – 21:00

Benefits:
An attractive remuneration package as well as a full relocation package will be offered to successful candidates.