RESPONSIBILITIES & DUTIES

• Calls new affiliates, introduces the company and ascertains the needs of the affiliate
• Manages the retention of affiliates and their clients to ensure maximum capacity
• Achieves all sales targets on a consistent basis outlined by the Business Development Team Leader
• Follows up on leads for prospective clients
• Conducts an induction to new clients regarding their affiliate panel and how to utilise the systems available to them
• Negotiates and informs affiliates of the commission structure they will work with
• Communicates to affiliates the various promotions, products and marketing campaigns currently active
• Approves application forms along with documents using KYC procedure of potential affiliates
• Establishes and supports all partners, affiliates and institutional brokers through various support channels e.g. email, Skype, and telephone
• Arranges meetings, directly or remotely, with clients to drive business development
• Act as the "eyes and ears" servicing a portfolio of clients in the FX marketplace by reporting trends and providing general market information to clients
• Act as a conduit between clients and the FX market
• Assist clients with queries regarding trading and the instruments available for use by the client
• Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both technically and fundamentally
• Training new clients on companies platforms and trading tools
• Building and maintaining client relationships by understanding the client’s needs and trading profile and providing suitable support and guidance where required
• Utilises retention strategies to maximize client satisfaction and achieve monthly targets.
• Cross sells company services to provide client improvement and increase LTV targets.
• Ensures timely follow up of all contacts.
• Maintains high levels of client acquisition, retention and reactivation.
• Carries out any further duties assigned by their line manager
• Contributes to a positive and dynamic working environment

REQUIREMENTS

• University or college degree
• 2 years’ experience in sales or similar role
• Fluency in Hindi and English; Any additional language will be considered an advantage
• Able to work in a fast paced environment
• Self-motivated and target orientated individual
• Full training will be given

BENEFITS

A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.

Applications must be made through our careers webpage: www.hfeu.com/careers

All applications will be treated as confidential.