Reference Number: CRMHU1019

The main responsibilities of the position include:

• Developing and maintaining excellent relationships with prospective and existing clients
• Responsible for activating new client leads and follow up on potential clients
• Handling client inquiries appropriately and ensuring that high level service is provided
• Performing personal clientele analysis and taking actions as required
• Dealing with clients’ inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Staying abreast with the latest developments, products and marketing promotions that XM launches and the relevant terms and conditions; and communicating them to the clients
• Ensuring compliance with the company’s legal guidelines and compliance procedures
• Providing suggestions on system enhancements
• Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
• Contributing to the team effort by achieving targeted results
• Cooperating effectively with other departments as necessary

Main requirements:

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Hungarian speaker with excellent oral and written skills in English
• Reliable, with integrity of character
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Strong computer literacy
• Valid work permit required

Benefit from:

• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Please visit our website www.xm.com/careers  to submit your online application for this position.

All applications will be treated with strict confidentiality!