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Customer Service Officer

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#HI12757
Type: Full time

A busy, vibrant real estate office with island-wide offices and a solid brand, is looking for their next customer service officer to join this expanding team. If you enjoy being among people, working on a CRM system and assisting customers then this is the perfect job for you.

Job description

  • Answer and redirect phone calls appropriately
  • Meet and greet visitors to the office
  • Work on and update the company CRM system accordingly
  • Assist in the office organization and management of the sales agents
  • Perform admin duties as and when required by office colleagues
  • Assist various departments with additional admin based duties

Your Profile

  • At least 1 years’ experience in customer support or admin role; if this was in real estate or real estate sales it would be considered an advantage
  • University degree in Business admin, Real estate or Marketing would be an advantage
  • Solid, proven telephone etiquette and skills
  • Pleasant, friendly personality, eager to learn and with a high emphasis on customer service
  • Previous experience of a CRM system a plus
  • Knowledge and experience of the real estate sector a bonus
  • Good knowledge of Microsoft Office applications (Excel, PowerPoint, Word, Outlook)
  • Fluent in Greek and English
  • Strong interpersonal, communication and organizational skills
  • Motivated, tenacious personality

Benefits

  • Competitive salaries
  • Performance-based annual bonus
  • Medical cover
  • Excellent career growth potential
  • Support and backing of an established brand 
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