Call Monitoring Officer
This job post is expired. You can search for other jobs here at www.carierista.com.
#FX12541 Type: Full time
Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Call Monitoring Officer.
Duties and Responsibilities
- Monitoring recorded calls on a daily basis
- Quality Assurance Performance
- Quantity/Deadlines
- Provides feedback data to management
- He will be required to have critical & logical thinking, analysis & research skills
- Optional – Fast typing skills
Key Requirements
- Knowledge of computer operations – Good Excel/World
- Be a good listener
- Ability to work under pressure
- Effectively prioritize urgent cases/multi-task in fast paced team environment
- Efficient Typing Skills/Reports
- Creative ability & writing proficiency in English
- Strong critical thinking skills
Remuneration & Benefits
- Excellent remuneration package based on experience, skills & performance
- 21 days’ annual leave
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Sponsorship on work related trainings & professional examination
- Comfortable office in the city center
If this role seems like the right fit for you, please submit your CV to the below link:
https://www.comeet.com/jobs/fxvc/63.00C/call-monitoring-officer/C1.31D
This is a full-time position located at our office headquarters at Gladstonos 110, Limassol, 3032, Cyprus.