VACANCY: Reservations Officer

Company Description:

Aphrodite Hills Resort is one of the premier 5-Star Golf Resorts in Europe including a 5-Star Hotel, Holiday Residences (villas and Apartments) Retreat Spa, Tennis and Golf Academy, an 18-hole championship PGA National Cyprus Golf Course and a Village Square with exclusive shops and restaurants.

Opportunity:

We are seeking to recruit a Reservations Officer for a fulltime employment with Aphrodite Hills Holiday Residences (luxury villas and apartments)

Responsibilities:

• To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries
• To ensure that all reservations are recorded following procedures with full and clear information and that they are inputted accurately and promptly into the system
• To maximize revenue by converting enquiries, recognizing business prospects and opportunities to upsell
• To liaise with clients and partners in a professional manner building rapport and creating professional relationships
• To exercise effective listening to capture relevant information and provide a premium experience for the guest
• To liaise with all departments to ensure the best service is provided to our customers. Promotes goodwill by being courteous, friendly and helpful to guests, managers, and fellow employees

Requirements:

• Education in Hospitality or a related field Pleasant and outgoing personality
• Experience working in sales or public relations, preferably in the hospitality or travel industries
• Customer-service experience
• Excellent written and verbal communication skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Proficient in Microsoft Office
• Flexible working hours

Applications:

Please send your CV notifying the position you are applying for by the 15th September 2019 for the attention of:

Constantinos Georgiades

Human Resources Executive

T:26828000

E: constantinos.g@aphroditehills.com