Italian Speaking Customer Care Officer
This job post is expired. You can search for other jobs here at www.carierista.com.
#UG11102 Type: Full time
On behalf of our Client, a leading Forex company with offices around the world, we are looking for an Italian Speaking Customer Care Officer for their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Job Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in Italian is a must
- Very good oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefits
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
To apply please visit our Careers section by clicking here.
All CVs will be handled with the utmost confidentiality.