On behalf of our Client, a leading Forex company with offices around the world, we are looking for a Portuguese Speaking Customer Care Officer for their offices in Limassol, Cyprus.

Main Duties and Responsibilities

• Dealing with clients’ inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

Job Requirements

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Excellent oral and written skills in Portuguese is a must 
• Very good oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

Benefits

• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

To apply please visit our Careers section by clicking here.

All CVs will be handled with the utmost confidentiality.