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IT Administrator / Help Desk

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#BL10916
Type: Full time

EuropeFX is looking for an English-speaking Junior IT Administrator/ Help Desk  for our offices in Limassol. 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

  • Install, troubleshoot and repair computer hardware, (PCs, network equipment, etc.) and software
  • Load software packages such as Windows OS, Microsoft Office and any other pre- approved applications
  • Troubleshoot hardware and software conflicts and make repairs or adjustments when necessary
  • Instruct and assist users in the use of computer equipment, software and manuals
  • Assist in evaluating and testing new technologies for feasibility and implementation within the organization
  • Work with System Admin group/representative regarding the support of LAN equipment, such as switches, routers, etc
  • Maintain and configure shared network printers and personal printers
  • Maintain all support work orders in the current helpdesk ticketing system
  • May have to work-after hours to achieve the desired levels of customer support
  • Making sure the necessary stock components are always available on hand

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong experience and working knowledge of current Windows Operating Systems
  • Basic knowledge of Active Directory, Group Policy, Terminal servers
  • Technical knowledge on Office 365, Outlook and basic mailing systems
  • Basic technical knowledge of DNS, DHCP, WINS, TCP/IP, with a basic understanding of VoIP concepts
  • Knowledge of development and maintenance of LAN’
  • Strong problem solving and maintaining an organized work area
  • Ability to create accurate, detailed documentation and present the information to a non-technical audience is required
  • BSc/MSc degree in a computer related field – advantage depending on experience – Preferably in Information Technology
  • Ability to prioritize and complete multiple tasks simultaneously
  • Willingness and ability to travel if required
  • Network knowledge from leading manufactures such as Cisco,Juniper,Allied Telesyn and Mikrotik. - big plus 

WHY WITH US?

  • High salary, good benefits
  • Opportunities for career advancement and self-development
  • Working within a dynamic and fast-paced environment
  • Provision of learning opportunities

Company location:

Limassol, Cyprus

Contract:

Full-time / Monday through Friday

Please email your CV/Resume to  job.cyprusjobs@europefx.com or 

careers.cy@europefx.com mentioning the job title into the subject line. 

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