Our client, a regulated forex company seeks to employ a fluent Chinese speaking Account manager for their Limassol team. The brand provides services to a wide range of different customer types including retail, professionals and investors globally.  The ideal candidate will be a native Chinese speaker with at least 1 year in sales preferably in a financial environment. If you are driven and motivated with the ability to create and maintain a portfolio of client accounts, then this is the job for you.

Key Responsibilities:

• Handling new client leads on a daily basis
• Maintaining contact with clients to ensure high levels of customer satisfaction
• Following up on contacts for future business prospects
• Building and maintaining a client portfolio
• Assisting customers who wish to open or are managing a trading account
• Actively following up on queries and providing feedback to customers in a timely manner
• Effectively handling the existing client base (general customer service assistance and dealing with issues and complaints)
• Following contact with partners, updating CRM with accurate information
• Knowledge of the company’s products and services
• Informing clients of any new products and promotions that the company is offering
• Meeting company core values on a daily basis inside and outside the office

Candidate Profile:

• Fluent in Chinese and English
• University degree or equivalent (Business, Finance, Economics or relevant field)
• 1-2 years of work experience in a sales environment, preferably in the financial sector
• Excellent Communication skills (over the phone, one on one and in writing)
• Excellent numerical/mathematical abilities
• Excellent oral and presentational skills
• Excellent networking skills
• Very good organizational and administration skills
• Ability to work, interact and communicate with other team members and other departments
• Basic knowledge of technical and fundamental analysis
• Ability to reach monthly targets