Our client is a growing Company in the Financial services industry and they are looking for a Customer Support/Complaints representative (Italian speaking) to become part of a dynamic team.

• Provision of impeccable customer support via chat, phone and emails
• Resolution of product related issues and/or complaints submitted by customers
• Ongoing and direct communication with clients in support of any queries or issues
• Negotiation with customers
• Investigation of complaints as and when required

• Fluency in Italian, both verbal and written
• Experience in a similar position will be considered an advantage
• Financial markets background will be considered an advantage
• Excellent interpersonal skills

• Competitive remuneration
• Private medical insurance
• A contemporary work environment