Join Our Team at Lordos Beach Hotel & Spa
Located in the picturesque tourist area of Pyla, Larnaka, and as a proud member of Lordos Hotels, we are seeking a talented and dedicated professional for the following position:

Front Office Receptionist

Main Responsibilities

We are looking for a friendly, organized, and customer-focused Receptionist to join our team. You will play a pivotal role in welcoming our guests and ensuring their stay is enjoyable and memorable. The ideal candidate will embody professionalism and a passion for exceptional guest service.

Your responsibilities will include:

• Greeting and welcoming guests, and answering or directing calls according to hotel policies.
• Having thorough knowledge of hotel rates and services.
• Managing guest check-ins, check-outs, and account settlements.
• Verifying guest payment methods and authorizations.
• Issuing room keys and directing guests to their accommodations.
• Maintaining accurate records of room bookings.
• Receiving and transmitting guest messages.
• Handling guest inquiries and requests both in-person and via phone or email.
• Providing accurate information on local attractions and services.
• Coordinating with other departments to address guest concerns or complaints.
• Notifying housekeeping about room availability for cleaning.

Required Qualifications

To succeed in this role, the candidate must possess the following:

• Proven experience as a hotel receptionist or in a similar role within a 4- or 5-star hotel.
• Strong familiarity with hospitality industry standards.
• Proficiency in English.
• Computer literacy, with a focus on FIDELIO PMS.
• A customer-oriented and professional demeanor.
• Able to work on morning and evening shifts.

Compensation & Benefits

We offer an attractive compensation package that includes:

• A positive and professional work environment, including meals during shifts.
• 12-month employment with opportunities for career growth.
• Uniforms provided as per hotel standards.
• Continuous training and development programs.
• A 13th salary bonus.

Application Process

If you are interested in joining our team, please submit your curriculum vitae to hr@lordosbeach.com.cy by Friday, 14 February 2025.

All applications will be handled with the utmost confidentiality, and only shortlisted candidates will be contacted.

We look forward to welcoming you to the Lordos Beach Hotel & Spa family!