Japanese Speaker Customer Relations Officer - Limassol
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#WC05437 Τύπος: Πλήρης Απασχόληση
On behalf of one of our clients an Online Trading company, we are seeking to recruit a Japanese Speaker Customer Relations Officer to join their team in Limassol.
Job Responsibilities
- Assists customers who wish to open a trading account
- Handles welcome calls/call-back requests
- Maintains contact with existing clients to ensure high levels of client satisfaction
- Provides general information regarding the platforms and services offered
- Informs and assists clients in relation to the use of all current and future products
- Provides quality and efficient live support to existing and potential clients
- Maintains professional internal and external relationships that meet Company’s core values
- Delivers service and support to customers through live chats, emails, phone calls and meetings
- Collects customer feedback and follows up e.g. requests for new products and services
- Suggests ideas and actions to develop the market
- Coordinates with the marketing department in regard to planning seminars, expos and translations of certain campaigns
Job Requirements
- University Degree preferably in Finance or Economics
- Previous relevant working experience will be considered an asset
- Excellent command of the Japanese and English language
- Computer literacy with very good working knowledge of Microsoft Office applications
How to Apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line
Please note that due to the high volume of applications received, only successful candidates will be contacted