CareerFinders, on behalf of our client, an international Investment Firm with expanding operations in Limassol, we are seeking to recruit a Trade Support Specialist to join their growing team. The successful applicant will provide first and second line technical support to both internal staff and external clients, working closely with technology providers and Meta Trader Admin. You will possess solid knowledge of MT5 Admin & Manager as well as a good understanding of TCP/IP and LAN/WAN. Excellent verbal and written communication skills in English are essential as well as the ability to work to rotational 24/7 shift patterns.

Key Duties/Responsibilities:

• Day to day monitoring and analysing trades and prices.
• MT4/MT5 Administration Install, update and configure MT4/5 servers, backup server and Access points.
• Monitor and maintain all MT4/5 Servers and associated plugin/gateway.
• Conduct Test Plug-ins and Manager-API applications.
• Generate reports from the trading/bridge platforms.
• Provide cross department assistance and ensure all tickets are answered in timely fashion.
• Investigate and resolve various incidents relating to trading systems
• Support PXM, One Zero and FXCubic technology.
• Control of security and integrity of the trading infrastructure.
• Document procedures that need to be followed and apply Policies.
• Involve in trading related projects.
• Report system bugs to Trade Support manager.

Key Skills/Experience:

• Good knowledge MT5 Admin and Manager.
• Robust personality: ability to manage pressure and a flexible, amicable personality.
• Fluency in English is mandatory; a second language is useful.
• Able to work in a fast-paced environment.
• Team player.
• Good knowledge of MS Excel including pivot tables.
• Strong IT background.
• Programming in C++, Python and Database Script is a Plus
• Good understanding of TCP/ IP and LAN/WAN.
• Good understanding of Security/ Firewalls.
• Ability to work under pressure efficiently.
• Able to be on call 24/7.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6410. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.