Position: Back Office Administrator

Department: Back Office

Reports To: Head of Back Office

RESPONSIBILITIES & DUTIES

• Processes and monitors client deposits
• Investigates and processes client withdrawal requests
• Processes internal and external transfers
• Provides assistance to all departments for back office related tasks in a timely manner
• Processes/operates and monitors bonus operations
• Ensures compliance with the company’s anti-fraud policy by conducting thorough investigations
• Conducts security checks in line with Company policies, requests additional documentation and communicates with banks and processors
• Checks KYC documents and activates accounts
• Assists clients with general finance inquiries
• Provides daily screenshots of payment gateway balances for accounting reconciliation
• Carries out any further duties assigned by their line manager
• Replies to all client emails regarding account approvals and funding
• Reports any issues to Manager in line

REQUIREMENTS

• University or College Degree in Finance, Economics or a relevant field
• Fluency in English – extra language would be considered an advantage
• Able to work in a fast-paced environment
• Is process driven and gives attention to detail
• 4 on, 4 off shift pattern - 07:00 till 19:00 or 19:00 till 07:00

BENEFITS

• Competitive salary + 13th Salary
• 22 days annual leave
• Medical Insurance from day one
• Birthday Leave
• Free Gym Membership (Larnaca)
• Benefits Card

Applications must be made through our careers webpage: www.hfeu.com/careers

All applications will be treated as confidential.

HF Markets is an Equal Opportunity Employer