David Kennedy Recruitment is working with a leading financial services company who are looking to recruit an English speaking IT Support Specialist for their Limassol office. 

Position: IT Support Specialist

Location: Limassol, Cyprus

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

• Process and manage all user requests related to IT support enquiries
• Prepare user equipment as well as run diagnostics to assess the technical condition of the materials before sending it for repair
• Develop user instructions and ensure that they are updated regularly
• Create access granting to internal services and maintain the "access catalog"
• Manage the overall corporate messenger and ticketing system
• Liaise effectively with both contractors and service providers.

REQUIREMENTS:

• Native/fluent in English, both oral and written. Fluency in Russian is preferred but not essential
• Previous experience in a similar role within the Forex or Gaming industries
• Prior experience with ticketing system, security measures
• In-depth technical knowledge as well as the ability to follow the procedures such as Access procedures
• Strong proficiency with PC systems is essential as well as a familiarity with of MAC/Apple products will also be preferred
• A true passion for customer support and outstanding interpersonal skills
• Excellent problem-solving and analytical skills with a strong attention to details
• Self-motivated and accountable for individual performance outcomes
• Demonstrated ability to adapt and thrive working in a fast-paced and ever changing environment
• Dynamic personality who can deliver results in a timely manner.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential 
• Private Medical insurance 
• Pension fund. 

If interested in this role, please apply using following link: 

https://davidkennedyrecruitment.teamtailor.com/jobs/2080349-it-support-specialist?promotion=489995-trackable-share-link-dp