Advance Career, on behalf of our client, an Online Gaming organization based in Limassol, is seeking to recruit an Account Manager;

Responsibilities:

• Be the primary point of contact, build and manage long-term close relationships with a portfolio of allocated B2B clients.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.
• Take part in negotiating, creating, and executing joint marketing campaigns with the B2B client
• Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
• Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements,
• Work towards achieving the individual targets and reaching the department KPIs
• Analyze B2B client services and traffic patterns to advise on customer growth
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships

Qualifications:

• Bachelor’s degree in Economics, Management, Accounting, or similar fields is considered an advantage.
• A minimum of 1 year of experience in Account Management or a relevant position is required.
• Exceptional verbal and written communication skills in English are required. Additional languages are a plus.
• Excellent listening, negotiation, and presentation skills.
• Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel).
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Self-motivated and able to thrive in a results-driven environment.
• Attention to detail and quality of work.
• Eligible to work in Cyprus.

Working hours: Monday to Friday from 09:30 to 17:30.

Benefits:
An attractive remuneration package will be offered to the successful candidate.