Hungarian-Speaking Customer Experience Officer

(Limassol)

Reference Number: CCOHU1021

The position:

We are looking for a passionate and self-motivated professional to join our Customer Care Team in Limassol!

The main responsibilities of the position include:
 

• Deal with clients’ inquiries via live chat, email and telephone
• Perfom personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Main requirements:
 

• Degree in a business-related field
• Client handling experience in the financial services sector, is a definite plus
• Fluency in English and Hungarian language
• Dynamic and target oriented
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

Benefit from:
 

• Attractive remuneration package
• Private health insurance
• Intellectually stimulating work environment
• Corporate pension fund
• Continuous personal development and international training opportunities

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.  

All applications will be treated with strict confidentiality!