Junior Risk & eCommerce Analyst
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#TG39185 Τύπος: Πλήρης Απασχόληση
Tech4S Group is a fast growing and innovative service provider established in Limassol with international exposure. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.
Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.
Due to continuous growth, we are seeking to hire a Junior Risk & eCommerce Analyst to handle verifications and risk mitigation.
Responsibilities:
• Review accounts registrations and activities (financial and non-financial).
• Perform checks on established customers and request the relevant KYC documents based on determined customer risk level and internal procedures.
• Monitor activities across all channels to identify, assess and mitigate fraudulent behaviour and advertisement abuse. Act according to internal procedures with regards to transactions acceptance and account restrictions.
• Review, validate or deny transactions requests in a timely manner, via different payment methods offered, while following up any payment-related issues.
• Proactively and reactively conduct analysis to link unidentified transactions and accounts to known fraudulent activity.
• Assist in Sharing fraud trends to improve team knowledge and understanding of ongoing damaging patterns.
• Follow-up on payment-related issues, customer queries or potential fraud related escalation from Customer Service team and other departments in a professional and timely manner.
• Assist in Registering, analysing and helping with representment of transaction disputes.
• Identify signs of risky activities and report them to the Risk and eCommerce Team according to the department policies and procedures.
• Remain updated with active advertisement campaigns and their vulnerabilities in order to prevent business losses.
• Provide daily, weekly and monthly risk assessment reports upon Management request.
• According to internal policies, perform risk assessment and profile accounts to identify those that may require CDD and EDD.
• Reporting of urgent matters such as downtime and multi-user problems to third parties, line manager and Head of Department.
• Requesting assistance when unable to solve an issue and escalating where necessary.
• Always maintain internal and external communication at professional and high standards.
• Perform the assigned daily tasks to meet personal goals and set KPI requirements.
• Provide training on mastered subjects to the team members when requested.
• Any other ad-hoc tasks.
Requirements:
• Proven experience in a similar role
• Experience in Payment Providers will be considered as advantage
• Proficiency with Microsoft Office applications, particularly Excel.
• Meticulous, takes initiative and possesses good analytical skills.
• Organised, efficient and looking to succeed within a results-driven team.
• Attention to details, inquisitive nature and confident in the decision making.
• Ability to work with minimal supervision.
• Ability to motivate oneself in challenging conditions.
• Demonstrated willingness to constantly improve.
• Flexibility to work changing shift patterns, including evenings and weekends.
Benefits:
• Breakfast items daily
• Free Lunch 3 times/week
• Work from Home plan
• Group Medical Plan
• Flexible Working Hours
• Personal Development allowance
• Free Transportation
• Friday Drinks
• Quarterly Group events
• Referral Bonus Scheme
• Relocation allowance to Cyprus
• Annual Bonus based on Performance
Use the link below to apply:
https://t4sltd.bamboohr.com/jobs/view.php?id=58
All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.