We are looking to recruit a Native German speaking Customer Support Agent to join our team.

Daily tasks include:

• Dealing directly with clients inquires via live chat, email and telephone
• Assisting with the process of obtaining client documentation
• Handling calls and incoming requests from clients
• Coordinating with the sales team and other relevant departments to properly and effectively assist clients
• Informing the clients about company’s KYC procedures

Job Requirements:

• Fluent in Swedish / German / English / Italian / Dutch / Polish – written & verbal
• Customer service oriented
• Excellent communication skills– written & verbal

Desirable Requirements:

• Previous experience in the Forex industry
• Prior experience in a similar position
• Knowledge of MT4 platform
• IT literate preferably Microsoft Office

Remuneration package

An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Additional Benefits & Perks

• Opportunity for self-development and career advancement
• Rewards based on overall performance
• Working within a multicultural, friendly and highly motivating environment