Chinese Speaking Account Manager
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#WC10745 Τύπος: Πλήρης Απασχόληση
Our client, a regulated forex company seeks to employ a fluent Chinese speaking Account manager for their Limassol team. The brand provides services to a wide range of different customer types including retail, professionals and investors globally. The ideal candidate will be a native Chinese speaker with at least 1 year in sales preferably in a financial environment. If you are driven and motivated with the ability to create and maintain a portfolio of client accounts, then this is the job for you.
Key Responsibilities:
- Handling new client leads on a daily basis
- Maintaining contact with clients to ensure high levels of customer satisfaction
- Following up on contacts for future business prospects
- Building and maintaining a client portfolio
- Assisting customers who wish to open or are managing a trading account
- Actively following up on queries and providing feedback to customers in a timely manner
- Effectively handling the existing client base (general customer service assistance and dealing with issues and complaints)
- Following contact with partners, updating CRM with accurate information
- Knowledge of the company’s products and services
- Informing clients of any new products and promotions that the company is offering
- Meeting company core values on a daily basis inside and outside the office
Candidate Profile:
- Fluent in Chinese and English
- University degree or equivalent (Business, Finance, Economics or relevant field)
- 1-2 years of work experience in a sales environment, preferably in the financial sector
- Excellent Communication skills (over the phone, one on one and in writing)
- Excellent numerical/mathematical abilities
- Excellent oral and presentational skills
- Excellent networking skills
- Very good organizational and administration skills
- Ability to work, interact and communicate with other team members and other departments
- Basic knowledge of technical and fundamental analysis
- Ability to reach monthly targets